If you have any questions about our Battlefield Tours please ring one of our expert holiday advisers who will be able to help you.

FAQ - Disabled

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Do you cater for Disabled passengers on your tours?

We do have holidays that are suitable for wheelchair users, however the person using the wheelchair will need to be able to get on and off the coach if a coach tour is booked.  Our coaches are not suitable for someone who is wheelchair reliant as we can only take folding wheelchairs that are stored in the luggage compartment.

We cannot guarantee that assistance will be available for the disabled person / wheelchair user and such bookings will only be accepted if that person is travelling with an able-bodied person who is fully able to attend to the needs of his/her co-traveller.

Passengers travelling by Eurostar in standard class seats must be able to walk 200 yards (183 metres) unaided. Please note; only collapsible wheelchairs are permitted on board standard class Eurostar coaches, as these must be stored in the luggage storage areas. Any passengers who are wheelchair reliant are required to be allocated in the 1st class coach where wheelchair user spaces are located. As these spaces are limited to 1 per train you must advise us immediately if you require them in order that we can reserve with Eurostar.

Excursions on our tours visit places of interest and public buildings. These may not be able to accommodate people with walking difficulties and wheelchair access may not be available. Excursions which include sightseeing tours may involve walking long distances and sometimes over cobbled or uneven surfaces.

The accommodation we use on our tours may not have ground floor rooms and in some instances lifts will not always be available. Occasionally access to your hotel may involve walking distances from the coach park and some hotels have a flight of steps to the Reception.
 
It is very important that checks are made with regard to the suitability of a tour for you prior to you make any booking with us.

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Can I take a wheelchair or Electric Scooter?

We accept collapsible wheelchairs, although we can only allow a maximum of two wheelchairs per tour.

Due to luggage space and Health and Safety reasons we cannot accept any Electric Scooters.

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